Systems Engineer/Architect
US (Remote)
About Frequency
Frequency is a software company based in Los Angeles. We build and operate Frequency Studio, a cloud based video platform for the creation, distribution and monetization of virtual linear channels. Studio delivers channels to over 350 million connected TVs via the world’s leading Free Ad Supported TV (FAST) platforms.
Frequency is the fastest growing linear streaming platform in OTT. With hundreds of content providers in our network, Frequency creates innovative software that is defining the future of TV. We empower our customers to create content experiences that inspire, educate, and entertain audiences all over the world.
Frequency is the fastest growing linear streaming platform in OTT. With hundreds of content providers in our network, Frequency creates innovative software that is defining the future of TV. We empower our customers to create content experiences that inspire, educate, and entertain audiences all over the world.
About The Role
We are looking for a Solutions Architect / Sales Engineer with deep expertise in video streaming, OTT, FAST channels and Playout to drive technical solutions for our customers. In this role, you will work closely with sales, product, and engineering teams to design, implement, and optimize video workflows for both content providers and platform partners. You will act as the technical liaison between our clients and internal teams, ensuring seamless integration and best-in-class user experiences.
Primary Responsibilities
- Pre-Sales Support: Collaborate with sales teams to scope technical requirements, provide expert consultation, and conduct demos of our platform.
- Technical Sales Advisor: Functioning as the primary technical expert and trusted advisor for the sales team, responsible for articulating the product's value, demonstrating its capabilities, and aligning technical solutions with customer needs.
- Solution Design: Architect scalable and efficient video delivery solutions tailored to FAST channel distribution, encoding, and playout.
- Customer Enablement: Guide customers through onboarding and integration, ensuring a smooth transition into our platform.
- Workflow Optimization: Analyze and improve video workflows, addressing ingest, transcoding, metadata management, scheduling, and SSAI integration.
- Technical Documentation: Create and maintain clear technical documentation, including API guides, implementation playbooks, and best practices.
- Cross-Functional Collaboration: Work closely with Product, Engineering, and Customer Success teams to refine our solutions and roadmap based on customer needs.
- Industry Expertise: Stay up to date with evolving video streaming standards, ad monetization trends (SSAI), and FAST market developments.
Basic Qualifications
- 7+ years of experience in a Solutions Architect, Sales Engineer, or Technical Consultant role within OTT, FAST, or broadcast media.
- Strong knowledge of video encoding, playout, CDN, and SSAI (Server-Side Ad Insertion).
- Experience working with video file formats, streaming protocols (HLS, DASH), and DRM technologies.
- Experience with cloud-based video infrastructure (AWS Media Services, Google Cloud, Azure Media).
- Hands-on experience with RESTful APIs and media asset management.
- Strong problem-solving and communication skills, with the ability to explain complex concepts to both technical and non-technical stakeholders.
Preferred Qualifications
What We Offer
Frequency provides highly competitive compensation and the best benefits of any company our size. These include medical, dental and vision health insurance, an “unlimited vacation” policy, matching 401(k) plan, and remote working with optional paid co-working space for those who want to get out of the house.
We are a unique company in the fastest growing part of the online video industry. You will get to work with an exceptional team, in an environment that highly values innovation. We want you to do your best work with us and to be part of an inspiring team who are defining the future of TV.
We are a unique company in the fastest growing part of the online video industry. You will get to work with an exceptional team, in an environment that highly values innovation. We want you to do your best work with us and to be part of an inspiring team who are defining the future of TV.
Salary Range:
$150,000
to
$170,000
Frequency is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
