Sales Operations Manager
US (Remote)
About Frequency
Frequency is a software company based in Los Angeles. We build and operate Frequency Studio, a cloud based video platform for the creation, distribution and monetization of virtual linear channels. Studio delivers channels to over 350 million connected TVs via the world’s leading Free Ad Supported TV (FAST) platforms.
Frequency is the fastest growing linear streaming platform in OTT. With hundreds of content providers in our network, Frequency creates innovative software that is defining the future of TV. We empower our customers to create content experiences that inspire, educate, and entertain audiences all over the world.
Frequency is the fastest growing linear streaming platform in OTT. With hundreds of content providers in our network, Frequency creates innovative software that is defining the future of TV. We empower our customers to create content experiences that inspire, educate, and entertain audiences all over the world.
About The Role
The Sales Operations Specialist will play a critical role in optimizing our sales processes, managing our HubSpot CRM, supporting financial forecasting, and creatively packaging SaaS offerings with a keen eye on gross margins. This role is ideal for a detail-oriented, analytical, and tech-savvy professional with prior experience in SaaS sales operations. The position is remote or preferably in the greater Los Angeles area. This candidate will report directly to the VP, Sales and work closely with its CRO and Finance organization.
Primary Responsibilities
- CRM Management:
- Administer and optimize our HubSpot CRM database, including customizations, integrations, and data hygiene
- Develop and maintain reports and dashboards to provide actionable insights to the sales team and leadership
- Financial Modeling & Forecasting:
- Collaborate with sales and finance teams to build and maintain accurate sales forecasts and pipeline metrics
- Analyze trends and contribute to budget planning and revenue projections
- SaaS Offering Optimization:
- Assist in designing and packaging creative SaaS offerings tailored to customer needs and market trends
- Ensure alignment with gross margin targets and operational feasibility
- Process Improvement:
- Identify and implement process enhancements to drive efficiency and scalability across sales operations
- Collaborate with cross-functional teams to align sales strategies with company objectives
Basic Qualifications
- 3-5 years of experience in a sales operations or related role within a late stage SaaS company
- Expertise in HubSpot CRM, including setup, customization, and reporting.
- Strong financial acumen with experience in sales forecasting and revenue modeling.
- Understanding of SaaS business models, including pricing strategies and gross margin optimization
- Excellent analytical skills and the ability to translate data into actionable insights.
- Detail-oriented with a proactive mindset for problem-solving and continuous improvement
- Exceptional communication and collaboration skills
Preferred Qualifications
What We Offer
Frequency provides highly competitive compensation and the best benefits of any company our size. These include medical, dental and vision health insurance, an “unlimited vacation” policy, matching 401(k) plan, and remote working with optional paid co-working space for those who want to get out of the house.
We are a unique company in the fastest growing part of the online video industry. You will get to work with an exceptional team, in an environment that highly values innovation. We want you to do your best work with us and to be part of an inspiring team who are defining the future of TV.
We are a unique company in the fastest growing part of the online video industry. You will get to work with an exceptional team, in an environment that highly values innovation. We want you to do your best work with us and to be part of an inspiring team who are defining the future of TV.
Salary Range:
$100,000
to
$120,000
Frequency is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
